TaxGarden FAQ

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I filed my Federal Return and it is accepted by the IRS. Is it possible to file my State Return with TaxGarden with the same account?
Yes, you can file your State Return separately after your Federal Return is accepted.
Start filing your State Return by clicking the ‘Proceed with State’ button in Welcome Page after signing into your account. The changes that you make in your Federal Return after acceptance of the return will be reflected in State Return but, it won’t make any changes in the already submitted Federal Return. If you wish to change your Federal Return after the return is accepted by the IRS, you will have to amend your Federal Return
Does TaxGarden support Tax return Amendments?
TaxGarden supports only first time filing for both Federal and State Return. If you wish to do any changes after acceptance of the tax return, you will have to make amendments. Please note that TaxGarden does not support amendments as of now.
How does TaxGarden Work?
TaxGarden works like an informal chat with your friend. We ask you simple questions about your life that affects your tax situation and fill out your 1040EZ behind the scenes. We also look out for the right deductions and credits that suit your situation simultaneously to get you the best savings.

You don’t have to worry if you are ever unsure about something we asked you, our support team is always here to help. You'll glide through the tax form with us as we make sure you save every hard–earned dollar you deserve.
What do I need to get started?
All you need is your email address! Start answering a few simple questions and you're on your way. Just have the basic documents like your W-2 and 1099 you received to fill in those amount fields, which you might not bother to remember. Moreover you also have an option to import your information into TaxGarden.
What if I make a mistake?
It’s ok! We at TaxGarden double check your return for errors on the go, and list them out to you before you file. Our calculations are accurate as we follow all tax updates promptly.
Why do you need my Email Address?
Important information like tax file returns, rejections by the IRS and similar updates will be emailed to the address that you share with us. If you ever happen to forget your account Password and request for a reset, we will use this Email Address to reach you with the necessary inputs.
How to choose a Username?
Just type in any username you would like to use with minimum 6 characters. We suggest you use your email address as your username, but you can use anything. Kindly memorize your username or keep it written in a safe place.
How to choose a Password?
Just type in any password you would like to use. This will be your password to access your TaxGarden account in the future. Your password is case sensitive (an "a" is different than an "A") and must have at least 8 characters. Kindly memorize your password or keep it written in a safe place.
Are passwords case sensitive?
Yes. The password you enter on your account is case sensitive. Be sure to remember the capitalization pattern that you used while registering to avoid sign-in failures.
What makes a password more secure?
A secure password has the following characteristics:
  • At least 8 characters long
  • Is alpha numeric
  • Has at least one special character
How to safeguard the account password?
Essential elements of password security:
  • Don't reveal your password to anyone in any manner.
  • Make your password easy for you to remember but hard for someone else to guess
  • If you think there's even a chance someone else might know your password, change it.
  • Make sure no one is watching when you enter your password.
Are my answers to the Security Questions case sensitive?
No. You don't need to worry about whether or not you capitalized your answers originally.
Why do I need to answer a Security Question?
If you ever happen to forget your password, you just need to be able to answer the security question to gain access to your account.
Is My Information Secure?
Totally! That’s super-important to us at all cost. Any information we get while working for you is strictly confidential. We do not sell or disclose any of your information to others without your express consent, except as required by the law.
Why Do You Need My Full Name and Date of Birth?
This is another form of security to help us confirm your identity and create your account. As we always say, your information is absolutely safe with us.
What if I’ve got a question on something that’s not covered here?
You don’t have to worry about anything that you are unsure. Ring us at: +1 855 - 615 - 1040 or e-mail us at: to get instant guidance from tax experts. We make sure that you are super happy while at TaxGarden.